Shoots Plants Ltd Privacy Policy

Our contact details

Name: Shoots Plants Ltd
Address: 5 Brayford Square, London, E1 0SG
Email: info@shootsplants.com

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the
following reasons:

  • Account acquisition and ordering


We use the information that you have given us in order to process orders and provide marketing
services.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for
processing this information are:
(a) Your consent. You are able to remove your consent at any time.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.

How we store your personal information

Your information is securely stored.

Your data protection rights – Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you
think is inaccurate. You also have the right to ask us to complete information you think is
incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain
circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing
of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your
personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal
information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have
one month to respond to you.
Please contact us at info@shootsplants.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to
us at info@shootsplants.com

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Group 11

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