Delivery Information
Standard Shipping Times:
At Shoots Plants, we understand that prompt and reliable delivery is crucial to your shopping experience. We’re committed to ensuring your orders reach you as quickly and efficiently as possible. As we create bespoke items please expect reasonable time for our team to build your order.
- Most orders are delivered within 7-10 business days.
- Please allow up to 12 business days for delivery in some cases, especially during high-demand periods or for certain products.
What to Expect:
We take personal care of your orders from start to finish. Our dedicated team of drivers deliver each order, ensuring the highest level of service and reliability.
- Once your order is processed and ready for delivery, you will receive an email notification with your confirmed delivery date and time.
- Our professional driver will hand-deliver your order to your specified location.
- We’ll keep you informed throughout the delivery process, so you know exactly when to expect your purchase.
Rest assured that your order is in good hands, and we’re committed to providing you with a seamless and convenient delivery experience.
Delivery Charges:
We now offer free standard delivery with all orders over £150.
Do you offer Express Shipping?
Currently we do not offer this service.
Contact Us:
If you have any questions or concerns about your delivery or shipping, please don’t hesitate to reach out to our customer support team. We’re here to assist you.
- Email: info@shootsplants.com
Thank you for choosing Shopping for your planting needs. We value your trust in us and are dedicated to delivering the best service possible.
Returns:
We guarantee that every plant will arrive in good health, and all plants are guaranteed for 30 days after arrival.
We love our plants and want to ensure that you do as well! We will happily send you a replacement plant free of charge in the unlikely event that your plant arrives with health issues.
Any mistreatment of your items within the first 30 days will void your 30 day guarantee.
If your plant arrived damaged, and your purchase was made less than 30 days ago, please capture a few photos of your damaged item. Then, contact customer support along your order number and photos of the damaged item.
Enjoy free delivery on all orders over £150
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