Delivery Information

Shipping Times

At Shoots Plants, we understand that prompt and reliable delivery is crucial to your shopping experience. We’re committed to ensuring your orders reach you as quickly and efficiently as possible.

Standard Shipping Times:

  • Most orders are delivered within 3-7 business days.
  • Please allow up to 10 business days for delivery in some cases, especially during high-demand periods or for certain products.


Tracking Your Order

Delivery Date and Time Notification

We take personal care of your orders from start to finish. Our dedicated team personally delivers every order within our service area, ensuring the highest level of service and reliability.

What to Expect:

  • Once your order is processed and ready for delivery, you will receive an email notification with your confirmed delivery date and time.
  • Our professional driver will hand-deliver your order to your specified location.
  • We’ll keep you informed throughout the delivery process, so you know exactly when to expect your purchase.
 

Rest assured that your order is in good hands, and we’re committed to providing you with a seamless and convenient delivery experience.


Delivery Charges

We now offer complimentary delivery with all orders


Free Shipping

We now offer free standard shipping on all orders


Improving Our Delivery Times

At Shoots Plants, we are continually working to improve our delivery process. Our goal is to provide you with even faster shipping times. We appreciate your patience and support as we strive to achieve this goal.


Contact Us

If you have any questions or concerns about your delivery or shipping, please don’t hesitate to reach out to our customer support team. We’re here to assist you.

  • Email: info@shootsplants.com
  • Phone: 0238 097 2336

Thank you for choosing Shopping for your planting needs. We value your trust in us and are dedicated to delivering the best service possible.

Returns

30 Day Guarantee

We guarantee that every plant will arrive in good health, and all plants are guaranteed for 30 days after arrival. We take great pride in the care of our plants in our greenhouses as in the shipping & delivery.

Plants don’t love drastic changes to their environment so some weariness or minor cosmetic blemishes are to be expected. It may take a few days or weeks for your plant to adjust to its new home and thrive.

We love our plants and want to ensure that you do as well! We will happily send you a replacement plant free of charge in the unlikely event that your plant arrives dead.

Any mistreatment of your items within the first 30 days will void your 30 day guarantee.

If your plant arrived damaged, and your purchase was made less than 30 days ago, please capture a few photos of your damaged item. Then, contact customer support along your order number and photos of the damaged item. 

If you do have an issue you can reach out to us here

Group 11

Free standard delivery on all orders

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